Privacy Policy
Last updated: [2026-08-18]
Metacullis Ltd (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal data when you visit our website or contact us through our website contact form.
1. Who we are
Metacullis Ltd is the controller of the personal data described in this Privacy Policy. This means we decide how and why your personal data is used.
If you have any questions about this Privacy Policy or how we handle personal data, please contact us at: [Insert contact email and/or postal address].
2. Personal data we collect
We may collect and use the following personal data when you use our website:
Contact form information: information you choose to provide when submitting our contact form, such as your name, email address, company name, telephone number and message.
Technical and analytics information: information about how visitors use our website, such as pages visited, approximate location, device and browser type, referral source, and similar analytics data.
Cookie information: information collected through analytics cookies and similar technologies, where you have consented or where another lawful basis and applicable cookie-law exemption applies.
3. How we use your personal data
We use personal data for the following purposes:
To respond to enquiries submitted through our contact form.
To communicate with you about your enquiry or our services.
To operate, maintain and improve our website.
To understand how visitors use our website through analytics.
To keep our website secure and prevent misuse.
To comply with legal and regulatory obligations.
4. Lawful bases for processing
Under UK GDPR, we must have a lawful basis for using your personal data. Depending on the context, we rely on the following lawful bases:
Consent: for non-essential analytics cookies, where consent is required.
Legitimate interests: to respond to business enquiries, operate and improve our website, and protect website security, provided those interests are not overridden by your rights and freedoms.
Legal obligation: where we need to process personal data to comply with applicable laws.
5. Contact form submissions
When you submit our contact form, we use the information you provide to review and respond to your enquiry. Please only provide information that is relevant to your enquiry and avoid sending sensitive personal data unless it is necessary.
6. Cookies and analytics
Our website uses cookies and similar technologies for analytics purposes only. Analytics cookies help us understand how visitors use our website so that we can improve it.
Where required by law, we will ask for your consent before placing analytics cookies on your device. You can withdraw consent or change your cookie preferences at any time using the cookie settings available on our website. If we use analytics technology that qualifies for an applicable UK cookie-law exemption, we will provide clear information and an easy way to object.
7. Who we share personal data with
We may share personal data with trusted service providers who help us operate our website, host our systems, provide analytics services, manage communications or support our business operations. These providers may only use personal data for the purposes we instruct and must protect it appropriately.
We may also disclose personal data where required by law, regulation, court order or lawful request from a public authority.
8. International transfers
If any of our service providers process personal data outside the UK, we will take steps to ensure that appropriate safeguards are in place, such as adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another lawful transfer mechanism.
9. How long we keep personal data
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to respond to enquiries, maintain business records, comply with legal obligations and resolve disputes. Contact form submissions are usually retained for no longer than [insert retention period], unless a longer period is required for legal, contractual or business reasons.
10. Your rights
Under UK data protection law, you may have the right to:
request access to your personal data;
request correction of inaccurate or incomplete personal data;
request deletion of your personal data;
object to our use of your personal data;
request restriction of processing;
request transfer of your personal data in a portable format;
withdraw consent at any time, where we rely on consent.
To exercise your rights, please contact us using the details in section 1. We may need to verify your identity before responding to a request.
11. Complaints
If you have concerns about how we handle your personal data, please contact us first so that we can try to resolve the issue. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with the date it was last updated.